Privacy Policy
Last updated: September 12, 2026
This Privacy Policy explains how RemoteVig (“RemoteVig,” “we,” “us,” or “our”) collects and uses information when you visit www.remotevig.com, submit a quote or consultation request, or otherwise use this website. It covers our marketing site and inquiry handling for commercial remote video monitoring in USA & Canada.
This policy does not replace a signed monitoring agreement. How camera footage is accessed, retained, or escalated under an active monitoring program is governed by that separate agreement and applicable law.
Information we collect
Information you provide. When you request a quote or schedule a consultation, you may submit:
- Name and company
- Work email and phone number
- Property type and location (for example, city and state/province)
- Approximate camera count
- Monitoring needs, hours, contacts, or related notes
- Whether you selected a quote or consultation intent
Automatic technical data. Our hosting environment may receive standard server logs such as IP address, browser type, device type, referring URL, pages viewed, and timestamps. We use this for security, reliability, and basic site operation.
Theme preference. If you choose light or dark mode, that choice may be stored in your browser (for example, local storage) so the site can remember it. It is not used to identify you.
This website is intended for business decision-makers. We do not knowingly collect personal information from children.
How we use information
We use the information above to:
- Respond to quote and consultation requests
- Assess fit for remote live video monitoring on compatible systems
- Follow up about your inquiry using the contact details you provide
- Operate, secure, and improve this website
- Meet legal obligations when required
We use your inquiry details only to respond to your request. We do not sell your personal information.
Cookies and similar technologies
We may use essential browser storage needed for basic site function (such as theme preference). If we add analytics or marketing cookies later, we will update this policy.
Retention
We keep inquiry information as long as needed to respond to your request, continue a related conversation, meet legal or operational requirements, or resolve disputes. Technical logs are kept according to hosting and security needs.
Security
We use reasonable measures appropriate for a business website. No online transmission or storage is completely secure—please share work contact details you are comfortable providing.
Your choices and rights
Depending on where you live (including certain U.S. states and Canada), you may be able to ask for access to, correction of, or deletion of personal information we hold about you from this website. To make a request, use the contact form or email info@remotevig.com. We may need to verify your request before responding.
Service area and location of processing
We primarily serve commercial customers in USA & Canada. If you visit the site from elsewhere, your information may still be processed in the United States or Canada.
Monitoring services and camera footage
Customer cameras and related video systems remain the customer’s infrastructure. When engaged, RemoteVig provides professional remote monitoring under an agreed protocol. Site notices, workplace rules, and local recording laws at the monitored property are the customer’s responsibility unless a signed agreement says otherwise.
Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after an update means you accept the revised policy.
Contact
Privacy questions: Contact RemoteVig or info@remotevig.com. Service area: USA & Canada.